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Payment Ops Specialist I – Lockbox (Mon-Fri; 1pm-9:30pm)

320856BR
Operations & Underwriting
Mount Laurel, NJ
September 8, 2021

Company Overview

About TD Bank, America’s Most Convenient Bank®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com.

Department Overview

This position is in Payment Operations – Lockbox. The position is located in Mount Laurel, NJ and will be worked in office. This position is not a remote opportunity.

The work schedule is 1:00PM – 9:30PM, Monday – Friday and will pay a 10% Shift Differential.

Job Description

The Payment Operations Specialist I assists the Payment Operations team in all activities involving the support of the Payment Operations products. The primary focus will be on reconcilements, daily operations support, Customer inquiries, transaction processing, and maintaining Customer files.

  • The primary focus will be on reconcilements, daily operations support, Customer inquiries, transaction processing and maintaining Customer files
  • Performs various clerical tasks associated with Payment Operations
  • Ensures department standards and deadlines are met on a daily basis
  • Answers questions for Customers, branches, and department Employees
  • Maintains files related to job responsibilities
  • Processes mail as required
  • Processes / reconciles transactions related to product/functional area

Requirements

  • The primary focus will be on reconcilements, daily operations support, Customer inquiries, transaction processing and maintaining Customer files
  • Performs various clerical tasks associated with Payment Operations
  • Ensures department standards and deadlines are met on a daily basis
  • Answers questions for Customers, branches, and department Employees
  • Maintains files related to job responsibilities
  • Processes mail as required
  • Processes / reconciles transactions related to product/functional area

Qualifications

  • High School Diploma or equivalent experience
  • 1-2 Years of related experience
  • Developing knowledge of Payment Operations industry, including systems, products and services
  • Ability to interact with internal and external Customers in a professional manner to provide exceptional Customer service
  • Ability to perform multiple tasks in a fast-paced environment
  • Good organizational skills and attention to detail
  • PC skills, including developing knowledge of Windows and ability to operate standard office equipment
  • Communication skills, both verbal and written

Hours

Nights/Evenings

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.