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Mortgage Loan Closer III

Operations & Underwriting
Jacksonville, FL
July 26, 2020

Company Overview

About TD Bank, America’s Most Convenient Bank®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com.

Job Description

The Mortgage Loan Closer III provides support to Mortgage Loan Processing through document preparation as it pertains to loan closings. The job works with closing agents to ensure necessary information is provided to complete the loan closing package. The Mortgage Loan Closer III performs quality reviews and completes quality control analysis.


  • Works on an independent basis with little supervision
  • Receives assistance from manager with difficult questions and situations
  • Provides guidance to less experienced Closers
  • Prepares legal, regulatory and custom closing documentation if applicable within established Company policies and procedures and applicable legal and regulatory guidelines
  • Reviews loan documentation prior to sending documents to closing agents to ensure completeness, accuracy and compliance to state and federal lending regulations, consulting with more experienced staff as necessary to clarify or interpret regulations
  • Works with closing agents to ensure necessary information is provided to complete loan closing packages while maintaining positive business relationships
  • Completes quality control analysis of standard and nonstandard loan documentation, ensures data integrity and performs various functions related to the work-group to avert losses and reduce undue risk
  • Acts as mentor and resource to Loan Closer I and Loan Closer II
  • Provides training to Loan Closer I and Loan Closer II
  • May assist Loan Closer Team Lead
  • Furnishes on-site training to new Retail Loan Closers in addition to reinforcement training
  • May manage the daily workflow of files throughout the day to ensure completion by Closers to meet the appropriate time-frame for the scheduled closing
  • Answers phones to assist internal and external customers
  • Must be eligible for employment under regulatory standards applicable to the position.
  • Qualifications

  • Associates Degree and/or Bachelors degree required
  • 3-5 Years loan documentation experience
  • 3-5 years mortgage loan closing experience preferred
  • Strong working knowledge of applicable lending practices
  • Advanced understanding and ability to apply processing procedures and processes
  • Extremely detail orientated with ability to audit and correct procedural errors
  • Ability to maintain positive business relationships with partners, customers and agents
  • Strong ability to handle heavy workload and meet stringent deadlines
  • Ability to interact effectively with internal customers from various departments
    Strong working knowledge of Bank’s loan products
  • Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
  • Excellent PC skills
  • Excellent customer service skills
  • Availability to work a variable schedule which may include nights and/or weekends
  • Hours

    Standard Business Hours – Monday – Friday


    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

    If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

    EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.