We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop.

Funding Operations Associate III- Michigan & Florida

Operations & Underwriting
Farmington Hills, MI

Additional Locations: Jacksonville, FL

June 30, 2021

Company Overview

About TD Bank, America’s Most Convenient Bank®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com.

Job Description

The Operations Associate III is responsible for the day-to-day Operations activities in support of assigned business line.


Performs more diverse/complex tasks with minimal supervision
Acts as a liaison between assigned department and other departments within TD Bank
Works to identify and address process improvements
Provides support to less experienced staff
Responds to inquiries and assists in resolving problems/complaints
May be required to find and supply data impacting accounts
Protects privacy and non-public information
Assists in the prevention of fraudulent activities
Reviews application information against host systems for accuracy and completeness
Suggests changes or modifications to policies and procedures to supervisor based on day-to-day observations and activities
Escalates more complex or unusual issues to lead or supervisory staff

  • Must be eligible for employment under regulatory standards applicable to the position.
  • Qualifications

    High School Diploma or GED
    2-4 Years of related experience
    Thorough understanding of all aspects of Operations Associate I and II position, with the ability to meet goals and standards established by the department
    Ability to use/learn current technology and software applications related to position
    Excellent interpersonal, written and verbal communication skills required
    Excellent problem-solving skills
    Proven ability to be detail-oriented and handle a heavy workload in fast-paced environment
    Excellent organizational and time management skills
    Proven leadership skills

    Ability to prioritize and organize tasks
    Proactively determine downstream impacts
    Experienced working in a fast paced environment
    Ability to solve complex problems




    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

    If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

    EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.