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Sr Change Mgmt Analyst (US)

Project Management
Falmouth, ME

Additional Locations: Mount Laurel, NJ Charlotte, NC Greenville, SC

December 21, 2021

Company Overview

About TD Bank, America’s Most Convenient Bank®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com.

Job Description

The Senior Change Mgmt Analyst leads, plans and/or executes on the end-to-end delivery of Change Management activities throughout the lifecycle for assigned programs / projects / initiatives in alignment with the change management strategy and business objectives.


Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
Leads the end-to-end delivery of major deliverables and or work packages for projects of mid-range complexity and scale
Accountable for own work and sometimes others; acts as an escalation point or knowledge resource related to change methodology / tools for others in their own area or on the project team
May support deliverables and work packages across multiple change workstreams (e.g., change, communications, stakeholder management).
Collaborates with project / change stakeholders to complete assigned deliverables
Provides advice and guidance on the application of TD’s change methodology and framework(s) as applicable to change workstreams and project scope
Integrates the broader organizational context into advice and solutions within own area
Understands the industry, competition and the factors that differentiate the organization and the need / rationale for the change
Applies best practices to change management methods and tools to ensure continuous improvement
Acts as a subject matter expert within their own area of specialty or a resource for others
Leads workstreams of moderately complex risks and resource requirements; may lead process to complete workstream deliverables across project workstreams and stakeholders
Contributes to setting standards within area of expertise
Leads the resolution of complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
Builds stakeholder alignment in leading projects and activities; may provide subject matter advice at senior levels
Acts as the change management lead for Tier 3-4, moderate risk and regulatory projects


Undergraduate degree
Relevant Change Management Accreditations are an asset
5+ years related experience, working in a project environment
Proficient knowledge of change management principles, industry best practices, lines of businesses supported, project management, organization practices, business culture(s) and business transformation
Knowledge of current and emerging trends
Knowledge of risk management environment, standards and regulations
Knowledge of project/program support, planning and implementation
Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
Skill in mentoring, and coaching
Skill in using software tools, data analysis methods and reporting techniques
Skill in using computer applications including MS Office
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines




At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.